Dozen of companies, from Apple to Zappos, have reacted to George Floyd’s killing and the protests that followed by pledging to make their workforces more diverse. While commendable, to me it feels a bit like deja vu.
Bragging Rights: When Beating Your Own Drum Helps (or Hurts)
Social observers are particularly attuned to braggadocio. What do you think of a person who claims to be a better driver, performer or lover than average? Is this person better described as confident or cocky; self-important or honest? Would you put your health or safety in their hands? And what about the opposite type of […]
The Surprising Ways Social Media Is Making Us Healthier
When you go to the doctor or the hospital and get your vitals checked, it’s safe to assume they’re recorded and processed as data. The same goes for your weight, imaging procedures like X-rays or MRIs, and any other routine or non-routine tests you undergo—it’s all part of the bigger picture of your health, and […]
Why Rudeness at Work Is Contagious and Difficult to Stop
Most people can relate to the experience of having a colleague inexplicably treat them rudely at work. You’re not invited to attend a meeting. A co-worker gets coffee – for everyone but you. Your input is laughed at or ignored. You wonder: where did this come from? Did I do something? Why would he treat […]
How the Mindset of Designers Can Make Us Better Leaders
When I decided to write a book on how design has informed my leadership experiences, I spent time and energy searching for a better word for my title.